96% of our customers opt for a warranty. This protects all items in your order!
Our warranty covers any damage to your jewelry upon arrival. If your jewelry arrives damaged, we will promptly replace it, no questions asked.
However, please note that the warranty does not cover damage caused by customer recklessness. In the event of damage to charms or stones, we can provide replacements if they are shown to be unused.
Please note that lost parts of items which are designed to be removable, are not covered, as this is attributed to customer negligence.
This warranty only covers the 3-pack Spirit Bracelet bundle.
To make a warranty claim, kindly provide a photo with the bracelet in its original packaging for verification.
Your satisfaction is important to us, and we are committed to ensuring the quality of your jewelry.